To our valued customers:
Our processing time for all orders is 1-3 business days. During peak periods such as sales, holidays, and launches this timeframe may be extended.
Shipping Options:
| METHOD | COST | DELIVERY TIME | NOTES |
|---|---|---|---|
| Standard Shipping | $7.95 (Free over $75) | Within 5 to 10 business days to most US locations* | Shipments under <1lb will be mailed USPS. All other orders will be sent FedEx smart post. |
| 2-Day Shipping | $15.00 | Within 2 business days (Orders placed before 10 AM CST) | This time frame does not include our processing time. |
| Overnight Shipping | $40.00 | Arrives the next business day (Orders placed before 10 AM CST) | This time frame does not include our processing time. |
*Shipping estimate applies to the 48 contiguous states. Standard shipping to non-contiguous states/territories may take longer
Please allow an extra day for delivery to PO boxes.
warehouse
-
1820 E Locust St
-
Ontario, CA 91761
We process orders Monday–Friday, excluding federal holidays. Orders placed after 12 pm Friday and through the weekend won’t be processed until the following Monday. We will send out an email with tracking information as soon as your order ships.
Our processing time for all orders is 1-3 business days. During peak periods such as sales, holidays, and launches this timeframe may be extended.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
We use UPS/USPS first class
| Location | *Estimated Shipping Time |
|---|---|
| United States | 3-7 Business days |
| Canada | 3-10 Business days |
Western warehouse
1820 E Locust St
Ontario, CA 91761
*This doesn’t include our 2-5 day processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.